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Delivery & Returns

As outlined in the China Basket Terms & Conditions

Delivery of the Goods

5.1 Delivery of the Goods shall be made to the Buyer's address.

5.2 For orders for which the Standard Delivery Charge applies goods will be despatched within 1 to 2 working days. 2nd class postage economy unless otherwise arranged. Expected Delivery within 3-5 working days.

5.3 For orders for which Non Standard Delivery Charges or Overseas Delivery Charges apply the Seller will endeavour to notify the Buyer of the anticipated delivery date in advance although this cannot be guaranteed.

5.4 In either case the Buyer shall make all arrangements to take delivery of the Goods whenever they are tendered for delivery.

5.5 The Buyer must notify the Seller any loss or damage to the Goods within 3 days of delivery and the Goods shall be either held by the Buyer for inspection by the Seller (or their duly appointed agents) or returned to the Seller at the express instruction of the Seller.  If returned the Goods must be in their original packaging.

5.6 The Seller shall not be liable for any loss or damage whatever due to failure by the Seller to deliver the Goods (or any of them) promptly or at all.  

Acceptance of the Goods

6.1 The Buyer shall be deemed to have accepted the Goods 3 days after delivery to the Buyer.

6.2 After acceptance the Buyer shall not be entitled to reject Goods which are not in accordance with the contract.

6.3 No goods delivered to the Buyer which are in accordance with the Conditions will be accepted for return without the prior written approval of the Seller in accordance with the Sellers returns authorisation procedure and on terms to be determined at the absolute discretion of the Seller.

6.4 If the Seller agrees to accept any such Goods for return the Buyer shall be liable to pay a handling charge based on a percentage of the invoice price at the seller’s discretion.  Such Goods must be returned by the Buyer carriage paid to the Seller in their original packaging.

6.5 Goods returned without the prior written approval of the Seller may at the Seller’s absolute discretion be returned to the Buyer or stored at the Buyer’s cost without prejudice to any rights or remedies the Seller may have.

 

Contact Us

Tel: 07982 794983

Email: info@chinabasket.co.uk